New Delhi, Feb. 2 -- Bathroom fittings major Roca Bathroom Products has become a case study in crisis management. 'Leadership - Roca Parryware Navigates the Pandemic' shows how the company's leadership navigated the crisis with grit and eventually rebounded.

Surviving the Pandemic

When the Indian government announced a nationwide lockdown on March 23, 2020, the Roca India management was ready. It announced work from home across its India operations the very next day. Production came to a grinding halt overnight. At the fore was concern for the 3,500 workforce and over 12,000 trade partners.

According to managing director KE Ranganathan, "Roca has operations in 170 countries. By the end of February, through our global system and with in...