India, Feb. 17 -- This first-of-its-kind agentic orchestration capability unlocks the promise of agent automation with the predictability customers and regulators demand

Pegasystems Inc. has announced Pega Agent Experience-a unique set of new API capabilities in Pega's workflow automation and orchestration solution to deliver trustworthy AI agents. Pega Agent Experience (Pega AgentX for short) transforms anyPega workflow into a dynamic agentic orchestrationengine,guiding AI agents to optimallycompletetaskswhileinvoking other AI agents toautomate additional steps.This unique approach enables exceptional customer service, improved employee productivity, and end-to-end automationwhile eliminatingthepitfalls of poor and unpredictable agent p...