India, May 7 -- The COVID-19 pandemic has forced us all into a new normal. And while some of us feel prepared for flexible working, others haven't been so optimistic. Social distancing has impacted everything in our global community, from social gatherings and consumer behaviors to education and healthcare services - and of course, how we get our work done. Within weeks, millions of jobs were devastatingly impacted - and those who didn't face layoffs, furloughs or limited hours were suddenly asked to transition to remote work. Staying safe was (and continues to be) the top priority, but productivity remains a close second.

Virtually overnight, the "normalcy" of face-to-face meetings was dropped in favour of online collaboration - and it ...