Hyderabad, Dec. 6 -- The IndiGo flight disruption has left many stranded in airports, and the brunt of their anger seemed to have fallen on the ground staff.

Several incidents have been reported in which rightfully enraged passengers are unleashing their anger on the employees sitting on desks. Shouting, demanding, the chaos of it all being dumped on the staff.

But their only real 'fault' was being on duty that day.

The Federation of Indian Pilots has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze," which many have attributed as the cause of the mass flight cancellations.

The IndiGo CEO,...