Riyadh, Feb. 24 -- In an unprecedented move, the Kingdom of Saudi Arabia's ministry of Haj and Umrah has announced that domestic pilgrims will receive compensation in case of any accommodation violations and meal delays during the Haj 2024.

This initiative aims to ensure the safety, comfort and improve the Haj experience of pilgrims.

Accommodation violations

Pilgrims will receive compensation if Haj service providers fail to provide suitable accommodation at Holy sites, and if not provided within two hours, the pilgrims will receive 5 percent of their package value.

If the accommodation service exceed two hours, they will receive 10 percent of their package value.

Pilgrims can file complaints with authorities, and if the violation oc...