Hyderabad, Aug. 5 -- Residents of Hyderabad faced immense problems on Tuesday after server outages affected post offices since Monday night.

Unaware of the technical issues, many people kept visiting post offices throughout the day to send speed post, registered post, and book parcels but were forced to return when employees informed them about the problem.

People opted for alternatives that included private couriers to send documents and parcels to other destinations.

Many were angry that post offices hadn't alerted them about the problems. A clerk at Falaknuma post office told customers there was no communication about when the technical issue would be resolved and service would resume.

At the GPO in Abids, people headed back after ...