Hyderabad, Sept. 22 -- Within a few days of the opening of the Passport Seva Kendra (PSK), also informally known as a passport office, applicants started complaining of inconveniences.

While some face confusion over the process at the Passport Seva Kendra (PSK), others are unable to find sufficient seating arrangements.

Applicants' views

A resident of Bahadurpura, Sajid, whose wife came for the passport process said, "My wife is inside for the passport process and it has been a while. I asked the security regarding the duration but there is no clarity."

Another resident of the Old City of Hyderabad, Subhan, who is from Yakutpura said, "I am accompanying my grandmother for her passport process. I am concerned about who will guide her. ...