Hyderabad, April 22 -- The District Consumer Disputes Redressal Commission-III, Hyderabad, has ordered Ola, a cab aggregator, to pay Rs 1 lakh to a customer for the driver's abrupt ending of the trip.

Additionally, the commission ordered costs of Rs 5,000 to be paid to the customer.

Ola cab driver asked Hyderabad customer to exit the vehicle after 5 km

In a complaint filed by Jabez Samuel, a resident of Abids, it was mentioned that he booked a cab for four hours on October 19, 2021. At around 10 am on the day, he, along with his spouse and another person, boarded the cab.

The complainant claimed that the cab was not cleaned and was smelly. He also alleged that the Ola cab driver refused to turn on the air conditioner.

Later, the Ola ...