Hyderabad, June 25 -- The Hyderabad Regional Passport Office (RPO) has been honoured with a prestigious national award for its implementation of innovative, citizen-friendly policies in passport services.

The award was presented during the Regional Passport Officers' Conference held in New Delhi, where Minister of State for External Affairs, Pabitra Margherita, handed over the accolade to Hyderabad RPO officer Snehaja Jonnalagadda.

This recognition comes in light of several pioneering initiatives and people-centric reforms introduced by the Hyderabad RPO during 2024-25.

Notable among these is the "Thursday Grievance Redressal" program, which allows citizens facing passport-related issues to directly visit the office every Thursday and ...