Hyderabad, Aug. 30 -- By Lubna Ludheen

The digital transformation in India has been a means to discover new opportunities and strengthen community connections. The path to an inclusive society seems within reach as we see a rise in smartphone usage and digital services. Yet this progress narrative masks a more complex reality. The digital space is not neutral; it reinforces existing inequalities, systemic biases, and new forms of violence, particularly against women, gender-diverse persons, and other marginalised groups. To harness India's digital dividend, it is essential to move beyond access to build a truly inclusive and empathetic digital environment.

The myth of neutrality

The most pervasive and dangerous assumption about technol...