Hyderabad, July 15 -- A 60-year-old woman from Secunderabad lost Rs 1,07,621 when she dialed an online fake Amazon Customer Care number while attempting a refund. Hyderabad Cyber Crimes police have lodged a case and are probing.

The victim, who was expecting a refund on a product, looked up Amazon's customer care number on Google. She mistakenly called a fake number from the search results, reported The Hindu.

A guy who identified himself as "Deepak Shukla" picked up the call and presented himself as an Amazon support executive.

The fraudster instructed her, in the complaint made to the Cyber Crime Police Station, that he required remote access to her phone to facilitate the refund.

She believed him and allowed him to have a screen-sh...