Hyderabad, Jan. 19 -- As many as 1,000 people have reached out to C-Mitra - the virtual helpdesk by the Hyderabad Police to expedite support to cybercrime victims- since 10 days of its launch, with over 100 first information reports (FIR) being filed.

Launched on January 9 by Hyderabad Police Commissioner VC Sajjanar, the initiative, a first-of-its-kind measure in the country, streamlines the complaint process. According to officials, the C-Mitra team has been making an average of 100 calls every day to victims to understand their grievances, a press note from the agency said on Monday, January 19.

When a victim reports a cybercrime on the 1930 helpline or the National Cyber Crime Reporting Portal, the C-Mitra team contacts them to gath...