New Delhi, April 30 -- The Cellular Operators Association of India (COAI) on Tuesday welcomed the government's decision to step in and address the growing menace of spam and scam calls originating from Over-The-Top (OTT) platforms. The Ministry of Electronics and Information Technology (MeitY) has decided to take the lead on this issue, as was conveyed during a recent meeting of the Joint Committee of Regulators (JCoR).

The industry sees this as a much-needed move, especially since spam and scam activities are increasingly shifting to OTT communication apps like WhatsApp, Signal, and others. While the Department of Telecommunications (DoT), along with Telecom Service Providers (TSPs), has been tightening regulations around Unsolicited C...