New Delhi, May 6 -- :Delhi PWD Minister Parvesh Verma on Monday said that the government is close to adopting unified helpline number '311' for registration of civic complaints related to NDMC, MCD, DDA, Jal Board and public works and flood control departments.

The decision to adopt an integrated helpline number was announced by Verma during his visit to the NDMC Control and Command Centre that currently operates the 311 helpline for the 42 sq. km area under its jurisdiction. During his inspection, the Minister emphasised that the NDMC Centre will now become the central hub for all major civic departments in Delhi. "Our vision is 'One Delhi, One Number'.

Citizens will no longer need to worry about which department is responsible for th...