India, June 18 -- Every few weeks, tech leaders seem compelled to stoke fresh fears about artificial intelligence and this time, it's Amazon CEO Andy Jassy leading the charge.
In a 1,200-word memo titled "Some Thoughts on Generative AI," Jassy highlighted Amazon's advancements in AI, from making Alexa "meaningfully smarter" to enhancing its customer service chatbot. The details were sparse, but the subtext was clear; AI is central to Amazon's future.
The real revelation came deep in the memo. Jassy acknowledged that AI will likely replace portions of Amazon's workforce over the next few years. While he didn't provide numbers, he projected that AI-driven "agents" would deliver efficiency gains that would reduce the company's corporate head...