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Restaurants reluctant to remove service charge from customers' bills
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KATHMANDU, Feb. 10 -- REBAN says it is gradually implementing the decision
Although the Restaurant and Bar Association Nepal (REBAN) had announced to remove 10 percent service charge on restaurant bills in Kathmandu, Pokhara and Sauraha, some restaurants in the Kathmandu Valley are yet to implement the decision.
In order to address customers' complaints about unnecessary charges, REBAN had announced on January 29 to remove the 10 percent service charge from the bill amount. The decision was supposed to be implemented immediately.
However, as it did not happen, customers have started criticizing REBAN's decision on the social media by posting pictures of bills with service charge.
Meanwhile, REBAN has said it has found it difficult to ...
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