Nigeria, May 26 -- The Nigerian Communications Commission (NCC) has mandated telecom licensees in Nigeria to inform consumers of major service outages on their networks through media channels.

On Sunday, a statement signed by Nnenna Ukoha, the acting head of Public Affairs at the NCC, said the directive requires operators to provide information on the cause of the outage, affected areas, and estimated restoration time.

Telecom service outages have been a recurring issue in Nigeria, affecting millions of subscribers and impacting daily life, businesses, and the economy.

The causes of these outages include infrastructure challenges, fibre optic cable cuts, overloaded networks, and natural disasters, amongst others.

On Sunday, the NCC sa...