Nigeria, Aug. 20 -- The Nigerian Communications Commission (NCC) on Tuesday said it is collaborating with the Central Bank of Nigeria (CBN) to tackle the recurring problem of failed telecommunications transactions in the country.

NCC Executive Vice Chairperson/Chief Executive Officer, Aminu Maida, disclosed this while speaking at an interactive session with the media in Abuja on Tuesday.

Mr Maida explained that the commission has teamed up with the CBN to tackle the frequent issue of failed recharge and airtime top-up transactions. He explained that a joint task force has drawn up a standardised operational framework currently undergoing review to strengthen dispute resolution and enhance customer experience.

"When you recharge, you ge...