Nigeria, Jan. 31 -- The Nigerian Civil Aviation Authority (NCAA) has ordered domestic airlines operating in the country to integrate a mandatory special needs assistance request option into their ticket reservation platforms.

In a statement issued on Friday by the NCAA Director of Public Affairs and Consumer Protection, Michael Achimugu, the directive is aimed at ensuring full compliance with provisions for Persons with Reduced Mobility (PRM) and passengers living with disabilities.

According to the authority, airlines are required to ensure that passengers can request assistance at the point of booking across all ticket sales channels, including online platforms and telephone reservations.

"Airlines are required to conspicuously integ...