Nigeria, March 28 -- Fidelity Bank Plc has dismissed allegations that one of its staff demanded a bribe to release funds sent to a customer via international money transfer, saying the transaction raised red flags under its compliance protocols.

This was disclosed in a statement signed by the Divisional Head, Brand and Communications, Meksley Nwagboh, on Thursday.

The bank was reacting to a report by Sahara Reporters that accused it of deliberately withholding funds from a customer at its University of Benin (UNIBEN) branch and that a staff member solicited a bribe for the funds to be released.

The report alleged that a bank operations manager demanded a bribe after a customer visited Fidelity Bank's UNIBEN branch on 14 March to claim ...