Utilities Achieve Large-Scale Customer Engagement and Results with Oracle
United States, April 15 -- The AI-powered Oracle Utilities Opower platform continues to be the industry standard utilities rely on to navigate mounting industry pressures and maintain grid reliability while improving customer service. The Opower platform brings AI, behavioral science, and other technologies into the utility customer experience. With proven engagement levers, including Home Energy Reports (HERs), equity and affordability solutions, behavioral load shaping, proactive alerts, and digital self-service solutions, Oracle is helping utilities of all sizes meet customers where and how they want to be served.Delivering measurable, quantifiable impactOpower programs have had a significant impact for utilities by influencing customers...
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