Germany, July 6 -- Project Id: 86123

Description: Objective

The ProRetro project aims to

- Overcome barriers to residential building refurbishment by offering new one-stop-shop services to customers in five German cities/regions

- base the one-stop-shop design on the needs of customers so that

- they are attractive to customers,

- conceptualise, plan, implement and monitor and evaluate the new one-stop-shops

- prepare their continuation beyond the project lifetime

- cover the whole customer journey of a building renovation from audit/advice, planning, contracting, implementation and monitoring and approval - and involve respective stakeholders/experts in the service offer

- build on information and experiences in designing and impl...