Motorola Solutions Bolsters 911 Capacity and Accelerates Emergency Response with Hyper Acquisition and New Agentic Assist Agents
United States, April 10 -- Motorola Solutions announced that it has acquired HyperYou, Inc. (Hyper), a leader in conversational, agentic AI designed to reduce the burden on understaffed public safety answering points (PSAPs) by handling non-emergency calls. This acquisition expands Motorola Solutions' use of agentic AI across its Command Center portfolio and mission-critical AI, Assist. The company also plans to roll out additional specialized AI agents that understand the context of 911 calls, radio traffic and other data sources to take emergency actions. This expansion directly addresses a critical industry challenge: Many U.S. PSAPs report being staffed at only 75%, with call handlers often fielding non-emergency calls that can represen...
To read the full article or to get the complete feed from this publication, please
Contact Us.