Huawei Launches AI-Native SmartCare Solution, Achieving Network NPS Commitment and Closed-Loop Management
Spain, March 3 -- During MWC Barcelona 2026, Huawei will officially launch the industry's first next-generation SmartCare solution based on the AI-Native framework. This solution integrates Spatio-temporal Digital Twin technology and the SRCON2.0 domain-specific large model, addressing the long-standing challenges of measuring, managing, and improving network NPS (Net Promoter Score). This makes it the first solution capable of committing to and achieving closed-loop management of network NPS improvements.According to the "Mobile Economy 2025" report by GSMA, the global penetration rate of single mobile users has reached 71%, with an average growth rate of only 1.14% over the next six years, while growth in high-value regions is nearly stag...
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