United States, April 30 -- Accenture has made an investment, through Accenture Ventures, in Netomi, a leading customer experience AI platform company. As part of this investment, Accenture and Netomi are entering into a strategic partnership to help enterprises reinvent customer experience using agentic AI systems. This investment and partnership will further expand Accenture's customer experience and service capabilities and embed Netomi's agentic AI platform directly into existing technologies and customer touchpoints without operational disruption.As organizations face rising customer expectations and an increasing volume of support requests, the demand for smarter, more efficient service has become more critical than before. A recent Ac...