The art of being heard
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India, Sept. 14 -- How often have you found yourself in a situation where not everyone agrees with your point of view? It could be in a boardroom, a conference with senior colleagues, a client meeting, a team presentation or even at a social event. You might have preferred to keep quiet to avoid an argument or got into one that could have turned nasty. Both reactions are equally undesirable. The first reaction makes you appear submissive and the second only shows your aggression. You could be perceived as argumentative and your message or point of view can be lost.
Making yourself heard or getting your point of view across is gratifying and empowering. More importantly, it gives you visibility, influence and credibility, all of which you...
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