India, Dec. 29 -- On most evenings, Ananya23 opens ChatGPT for reasons that have nothing to do with work. Sometimes, she asks for the remedy for a mild headache that would not go away. On other days, it is about a hangover cure that does not involve "drink more water." On tougher nights, it is advice on how to phrase an uncomfortable message to her boss, or whether it is normal to feel anxious before a Monday morning meeting. Initially, she got templated, and quick answers. Over the months, ChatGPT became the first stop for emotional reflection, venting about work, rehearsing difficult conversations with friends, and even exploring career decisions.

What started as a productivity tool has become something more consistent, and reliable. I...