India, Sept. 19 -- Himachal Pradesh State Consumer Disputes Redressal Commission on ordered Air India to refund Rs 2,500, the ticket amount along with interest and pay Rs 50,000 towards compensation for harassment and litigation costs to BJP leader Subramanian Swamy. Holding Air India guilty of deficiency in service, in a recent order the bench of Justice Inder Singh Mehta (President) and Partap Singh Thakur (Member) said the carrier clearly violated norms when change in flight timings.
"(The) onus lies upon Air India to inform the passenger pertaining to the flight's timing but it failed to discharge its onus by leading cogent and convincing evidence.
The findings given by learned District Commission below regarding non filing of affidav...