India, June 6 -- In my leadership journey, I've learned a simple but powerful truth: even the most brilliant business strategy is powerless without passionate people to bring it to life.

At EFS Facilities Services Group, my global facilities management company, we work with the most prominent companies across 27 countries and our motto is: prioritise people's welfare alongside service excellence for sustainable growth.

Leaders often talk about disruption and competitive edge, helping businesses stand out. But I have seen that success hinges less on the strategy itself and more on the people executing it. Even research shows that when organisations adopt a human-centric leadership model, they increase their chances of meeting their objec...