New Delhi, March 18 -- Civil Aviation Minister Kinjarapu Rammohan Naidu on Monday informed the Rajya Sabha that the ministry was looking into the complaint against Air India for not providing a pre-booked wheelchair to an 82-year-old woman passenger at Delhi airport, and a show cause notice will be issued to the airline.
Replying to supplementaries during question hour in the Rajya Sabha, the minister said aviation regulator Directorate General of Civil Aviation (DGCA) has spoken separately to the family of the passenger and the airlines, and is looking into the CCTV footage to ascertain what exactly had happened. Noting that it was a "very unfortunate incident", he said the ministry has immediately taken cognisance of it and is looking in...