India, Dec. 1 -- You're waiting for a parcel that was supposed to arrive "by 2 PM." You keep refreshing the tracking link. The screen says "Out for delivery," yet nothing shows up. By evening, excitement turns into irritation. Customer care has no answers. A small delay becomes a big disruption.

This everyday frustration - felt by shoppers, drivers, store managers and CEOs - is where FarEye's story begins.In 2013, three college friends - Kushal Nahata, Gaurav Srivastava and Gautam Kumar - spotted a problem everyone experienced but no one had solved: deliveries were slow, chaotic, unpredictable and frustrating. Drivers lacked route visibility, dispatchers couldn't plan capacity, customers had no idea when orders would arrive and brands st...