BOKARO, May 11 -- On May 10, BSL Director In-Charge Birendra Kumar Tiwari formally launched 'Shikayat Prabandhan', a web-based application designed to streamline civil maintenance complaint management within the BSL township. Present on the occasion were Executive Director (Finance & Accounts) Suresh Rangani, Executive Director (HR) Rajshree Banerjee, Chief General Manager (Town Services) Kundan Kumar, GM In-Charge (Town Services-Civil) Raj Kumar Patro, along with other senior executives.
The application aims to provide a user-friendly digital platform to lodge, track, and resolve civil-related complaints with transparency and timeliness. This initiative reflects BSL's continued commitment to enhancing workplace infrastructure and employee...