New delhi, Feb. 25 -- In a major achievement for Delhi's power sector, the city's discoms, including BSES Rajdhani Power Limited (BRPL) and BSES Yamuna Power Limited (BYPL), have been awarded the highest A+ rating in the fourth edition of the Consumer Service Ratings of Discoms for the year 2023-24.
Released by REC Limited under the Ministry of Power, this evaluation ranked 66 power distribution companies across India, covering over 33 Crore consumers. The rankings were based on four broad parameters: operational reliability (45 marks), connection and other services (10 marks), metering, billing and collection (35 marks), and fault rectification and grievance redressal (10 marks). These were further divided into 23 sub-parameters, ensuring...