India, Dec. 11 -- If one ponders about the job that a middle level and a senior manager does in any organisation, then it would be evident that they solve problems and try ensuring that those problems do not occur again. One of the critical skills that a manager must have is the ability to solve problems. The issues can be related to process or people or procedures - but solving them needs creative thinking and excellent people management skills.

In an MBA programme which is offered by many Indian B-schools, faculties are usually arranged in functional silos, where specialised knowledge-such as finance, accounting, operations and HR is taught in specialised courses by subject-specific technical experts. But when it comes to the real-worl...