Manila, Feb. 6 -- The Government Service Insurance System (GSIS) on Thursday announced the opening of its Digital Business Center (DBC) in General Santos City, offering a streamlined and queue-free experience for its members and pensioners.

The new facility, launched on Tuesday, is equipped with tablets featuring the GSIS Mobile Touch App, allowing more than 46,000 active members and 11,000 pensioners from General Santos, Sultan Kudarat, South Cotabato, and Sarangani to conduct transactions without lining up, from 8 a.m. to 5 p.m. from Mondays to Fridays.

"The Digital Business Center transforms how we serve our members," GSIS President and General Manager Arnulfo Veloso said in a news release.

"Instead of standing in long queues, membe...