Manila, April 23 -- The Land Transportation Office in Northern Mindanao (LTO-10) has warned car and motorcycle dealers that they may face show-cause orders for failing to release registration documents to new vehicle owners on time.

In a press briefing on Wednesday, LTO-10 legal officer Bokheimen Mala said dealers are required to issue the official receipt and certificate of registration (OR/CR) to buyers within 11 days of purchase.

"If there is a delay in the release of these documents, customers may file a complaint with the LTO. In turn, the agency will issue a show-cause order to the dealer," Mala said.

A show-cause order requires the dealer to explain the delay and allows the LTO to determine appropriate action following an invest...