Manila, June 27 -- The Government Service Insurance System (GSIS) is accelerating its transformation into a fully digital, member-driven institution by launching new tools and policy reforms aimed at enhancing accessibility, reducing red tape, and easing member's financial burdens.

In a news release on Friday, GSIS President and General Manager Jose Arnulfo Veloso said the shift reflects the agency's renewed focus on listening to members and reshaping services around their needs.

"We listen to what our members need. Every reform we implement begins with their feedback," Veloso said.

A stakeholder dialogue was held Wednesday at the Sequoia Hotel Manila Bay where government agencies, state universities, and partner institutions discussed...