Manila, Sept. 4 -- The Department of Trade and Industry (DTI) in Negros Oriental is working to institutionalize the Consumers' Network in the province, bringing together various government agencies, advocacy groups and the media.

Jade Krystle Bato, DTI-Negros Oriental spokesperson, said in an interview that the move aims to streamline and fast-track complaints to provide immediate attention and solutions for consumers.

The Consumer Network is composed of different government agencies, including provincial and local government units, and media outlets that have consumer welfare programs.

"Basically, these are the institutions that consumers approach to elevate their concerns and complaints, and we hope to provide them with better servic...