Manila, June 11 -- Resolutions of online transaction-related complaints filed with the Bangko Sentral ng Pilipinas (BSP) continue to increase, authorities said Wednesday. In a briefing at the BSP office here, lawyer Charina de Vera-Yap, Managing Director of the BSP's Financial Inclusion and Consumer Empowerment Sub-Sector, said there were 322 cases for mediation in 2023, and these registered 69 percent success rates in favor of the complainants. The following year, mediation cases reached 703, and the success rate rose to 83 percent, she said. In the first five months this year, mediation cases already reached 400, but Yap did not give details on how many of these have been resolved so far. Yap said these cases are only for thos...