India, Nov. 12 -- The COVID-19 pandemic has arguably been one of the biggest disruptors ever in the history of mankind with the healthcare industry being at the epicentre of this once-in-a-lifetime incident. Even after being one of the most adversely affected industries, the healthcare sector was able to out-manoeuvre the prevailing uncertainties by inculcating modern-day technology which in turn helped to turn the massive complexity of this pandemic into meaningful change. Amid the challenges of 2020, one thing became evident: if the healthcare sector has to flourish, it has to come to terms with the notion that every business is a digital business.

In combating all the daunting challenges posed by the pandemic, technology-enabled solut...