How to take your e-commerce business to the next level
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India, Sept. 7 -- Several industries across the globe have been drastically affected by the pandemic. E-commerce, one of the fastest-growing sectors, has been one of them. Unlike the majority of the industries, e-commerce companies have recorded a whopping surge in sales and revenue over the past few months. It has been a crucial journey where online businesses have realized the value of replacing traditional resources with SaaS-based automation platforms to take their sales and support workflows to the next level.
Capterra data shows that 47% of the enterprises that implemented a customer relationship platform (CRM) solution have reported better customer satisfaction since the adoption of the software.
In addition to automating the sal...
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