How AI benefits ed-tech businesses' customer service
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India, Nov. 29 -- There is no doubt that the arrival of new-age edtech companies and businesses has initiated a significant shift in the learning ecosystem. Be it in schools and colleges, publishers and content developers, certification and accreditation bodies, regulatory agencies that monitor the functioning of educational institutions or parent bodies, edtech has impacted each of these stakeholders significantly. In addition, edtech has come to exercise an abiding influence on the learning behaviour and patterns of the end-users, this includes school and college students as well as young and mid-career professionals who may be contemplating upskilling themselves.
Amongst the various technologies, AI has particularly been instrumental ...
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