India, Oct. 8 -- Soma Tah

Studies indicate that most of the enterprise software issues are not system-related. Instead, they are mostly related to the design, users, or processes. Businesses end up wasting their time and resource in answering support tickets and prolonging employee training, when the users cannot use the software properly.

Given the current scenario of remote working, which left no option for business apart from accelerating their digital transformation journeys, Khadim Batti, CEO and co-founder of digital adoption platform, Whatfix tells why digital adoption is crucial for the success of any digital transformation project and how the SaaS-based startup's solutions are helping companies remotely train their employees on...