Bhubaneswar, Sept. 14 -- https://images.odishatv.in/uploadimage/library/16_9/16_9_0/recent_photo_1725761051.jpg
Electricity consumers in Odisha will be entitled to compensation if power distribution companies fail to deliver services within prescribed timelines, according to a new draft regulation issued by the Odisha Electricity Regulatory Commission (OERC).
The draft, which applies to the four Tata Power-managed discoms in the state, has been opened for public feedback until September 22, reported The New Indian Express.
The proposal specifies compensation for delays in ten categories, including response to consumer calls, restoration of supply, issuing new connections, disconnection, reconnection, shifting of meters or service lines, ...