Bhubaneswar, Dec. 21 -- A Bengaluru-based food delivery agent has ignited a widespread debate on social media after sharing a video that sheds light on the everyday challenges of doorstep delivery in large residential complexes. The clip, posted on Instagram by Zomato delivery agent Arjun Sethi, has gone viral, drawing both support and criticism from netizens.

In the video, Sethi documents the lengthy walk he was forced to take inside a gated villa community to deliver an order. According to him, security guards did not permit entry of delivery vehicles beyond the gate, leaving him to walk several hundred metres to reach the customer's home. When he requested the customer to meet him halfway, Sethi claimed the request was refused, with t...