Bhubaneswar, May 29 -- https://images.odishatv.in/uploadimage/library/16_9/16_9_0/tatkal-ticket_1627301488.jpg
A viral post by a Bihar-based lawyer has reignited a long-standing grievance among railway passengers: why does IRCTC's Tatkal booking system consistently fail for regular users while travel agents seem to book tickets seamlessly?
The post by Sonu Nigam, not the singer but a lawyer, struck a chord with thousands when he documented his real-time experience of trying to book a Tatkal ticket for the Garib Rath Express.
"Booking starts at 10 AM. At 10:01, the app says 'booking not started.' Then it crashes. By 10:04, the system responds and I'm waitlisted at 41. 240 seats gone in 4 minutes," he wrote on X (formerly Twitter), sharing...