Guwahati, April 6 -- The Sikkim Transport Department on Saturday issued new Standard Operating Procedures (SOPs) to regulate its AI-powered e-challan system amidst the public outrage and widespread criticism over the issuance of allegedly false and unjustified e-challans.

According to the department's order, it stated that, the department issued the SOPs, following the local drivers and vehicle owners' concerns over the issuance of false and unjustified e-challans.

"Effective April 10, the system will not generate e-challan immediately in cases involving "document failure-based violations," the order stated.

It further stated that the system will now conduct multiple auto-verifications with the National Informatics Centre (NIC) databas...