Guwahati, July 8 -- As monsoon downpours continue to drench Guwahati, the city's residents, including students, working professionals, and particularly Rapido customers, are facing a familiar and frustrating struggle.

A mere 15-minute shower is enough to submerge numerous roads, bringing daily life to a grinding halt and creating significant woes for residents, students, working professionals, and particularly, the users and drivers of the popular bike-hailing service, Rapido.

Rapido had emerged as a preferred mode of transport, lauded for saving time, navigating traffic jams, and offering comfortable and safe rides, especially for the women's community.

Its unique safety protocols, such as post-ride follow-up calls for female passenge...