Guwahati, May 16 -- The National Consumer Disputes Redressal Commission (NCDRC) has held Guwahati Neurological Research Centre (GNRC) Hospital of Assam, accountable for medical negligence that left a patient with severe and lasting disabilities.

The verdict, delivered on April 30, 2025, in Consumer Complaint No. 581 of 2014, marks a significant development in the pursuit of justice for victims of medical malpractice.

The complaint was filed by Takam James, a resident of Arunachal Pradesh, against three doctors at GNRC Hospital- Navanil Barua, Bivan Bihari Dey, and Monoj Agarwal.

James alleged gross medical negligence during his treatment at the hospital, which resulted in serious health complications requiring extensive treatment and o...