Guwahati, Feb. 10 -- Good customer relationship management is essential for business success, but many businesses find it hard to keep track of conversations and potential customers. That's why CRM Training becomes essential for connecting with customers. Before exploring its impact, let us first understand What is CRM. It's not just software; it's a plan that organises customer information and helps make better decisions. When used properly, CRM features can change how businesses work, making sales easier and improving customer relationships. This blog discusses 10 CRM features that can boost your business to the next level.

This feature helps you save and organise customer information easily. It helps teams quickly locate and change cl...